Managed remotely

Choose the Services you want

You can allow Pinacl-GDA to manage as much or as little as you wish, leaving you to focus on your core business. We take a business led approach, creating a bespoke managed service for each customer. Pinacl-GDA look to complement your existing teams and work with your teams or we can offer a fully managed remote service. Our approach allows us to create bespoke packages that are tailored to your business culture.

Benefits of a Remote Managed Service

• Increased Efficiency - By automating tickets and workflows the Service Desk allows your technicians to concentrate on their core IT tasks instead of prioritising calls.
• Efficinet Incident Management - Reduce outages, improve productivity with robust SLA's and manage the life cycle of your IT Infrastructure.
• Improved quality of service backed up by a comprehensive Service Level Agreement - Let Pinacl-GDA take the responsibility of ensuring you receive the level of service required.